The Secrets to High Performance and Fulfilment
Deep Work, Slow Productivity, Digital Minimalism
The ability to manage emotions is linked with the ability to pay attention.
Information consumes attention, hence a wealth of information creates a poverty of attention.
There are 3 kinds of empathy
Cognitive Empathy
I understand how you think about things, your mental models, how you see the world.
I'm able to communicate with you in terms you really understand, you really resonate with.
Emotional Empathy
Immediate felt a sense of what's going on with the other person. If you only have cognitive empathy and you don't have emotional empathy you'll miss the mark.
Emphatic concern
Not only do I know how you think and how you feel, but if there's something you need and I can help you with, I'm predisposed to help.
<aside> 👨💼 The leaders who have the most loyalty, who people love working for, have all 3 kinds of empathy.
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What Makes the Highest Performing Teams in the World
Leadership Run Amok: The Destructive Potential of Overachievers
People who have cognitive empathy but lack the other two, leaders who are very good at hitting the target but don't care about what happens to the people that they manage, have no feeling for them and so they demoralise people, so people are ready to leave they're able to.